1xBet VS Bet365 Comparison » Which Bookmaker is Better?

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• Player’s account got closed after identity verification.
• Player’s account was deleted without notice.
• Regulator: Casino was right

This can mean that support for problems can be a little bit on the slow side and patience is needed when dealing with them. As a new customer read my comprehensive 1xBet review for in-depth tips and advice on how to get the most out of your account. The firm’s UK licence was suspended after reports of their websites hosting betting on cock fighting, children’s sport and using pornography to encourage betting. The Club has 100 million followers across Africa and fully mobilised official Supporters’ Clubs in Ghana, Nigeria and South Africa. Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. I’m glad to hear that your issue has been resolved successfully.

Only accumulator bets are calculated towards the requirement and they have to be placed on at least 3 events at odds of 1.40 or higher. The sheer excitement of live betting combined with the seamless mobile app experience makes every bet a thrill ride. The winnings keep flowing in, and I’m living my best betting life thanks to 1Xbet.

Our experts can provide tailored recommendations to help you navigate the complexities of cash flow management and maintain financial health. Factoring and invoice financing are financial solutions that can provide immediate cash flow by leveraging receivables. Effective collection strategies can significantly enhance cash flow by reducing the time it takes to convert receivables into cash. Efficient invoicing is the first step in optimizing cash flow. Ensure that invoices are accurate and sent promptly to avoid payment delays. You can now track your value bets across diffeent bankrolls and systems with a single click from the value bets page on OddAlerts.

The casino insisted the transaction was received, while the player claimed the bank could not find the transaction. The player was asked to provide an official response from the bank, but failed to do so within the given timeframe, resulting in the complaint being rejected. The player from Canada reported that his account with 1xBet had been closed and winnings significantly reduced after verification. Additionally, he hadn’t received a refund from Jeton Wallet. Despite having provided the requested documents and selfies for verification, the casino alleged that he had multiple accounts, a claim the player refuted. After the player contacted the casino, it was revealed that he and his friend, who lived at the same address, had used the same payment method, which was against the casino’s rules.

The player requested a withdrawal that was supposed to be sent to his PayPal account. Later on, the PayPal had closed the player’s account with them claiming that he had used fake accounts to receive the money from. The player made a complaint 7 months after the issue occurred.

The RTP on it is matching that of European Roulette (97.30%) which means that you give up nothing, but get to play a much more exciting variation of live roulette. Apart from the 1xCasino native tables mentioned above, 1xBet also features Evolution Gaming’s Arabic, Swedish, London, and Deutsches Roulette tables. The live chat service integrated into Evolution’s software will enable the players to interact with the dealers in their native language.

Despite having contacted the 1xbet team, he continued to receive vague explanations about the processing of his payment. The player’s funds had been transferred via a UPI transaction and he had provided a receipt of this to the casino’s support team. After a prolonged wait, the player’s funds were finally cleared. We had marked the complaint as ‘resolved’ after confirmation from the player about the successful resolution of his issue.

They were rewarded with a breathtaking spectacle and sometimes a real scoring extravaganza. Thus, in the game between Bethel FC and Addo Waterside FC, the hosts won with a 9-0 score, and the winning player, Okechukwu Nwanna, made a unique achievement. Make sure to check our India bookmakers dedicated page for full details. You are responsible for verifying and examining all aspects of your online sports bet with the bookmaker before placing it. We provide no guarantee as to the accuracy of the information found on this site.

Judging by the responses we have received, we consider the customer support of 1xBet Casino to be average. Register with BETWINNER and receive a 100% bonus to the maximum amount of 130 EUR. Before depositing into their account, customers must agree to receive sports betting bonus either on the ‘Account Settings’ page in the My Account section or directly on the ‘Deposit’ page. The bonus amount must be rolled over 5 times in accumulator bets. At least 3 events within the accumulator must have odds of 1.40 or higher. The 1xBet Casino has all the great casino games you’d expect.

When he won 134,810.45 BDT, he made a withdrawal request of 10,000 BDT. He sent verification documents but the casino closed his account claiming the player had a duplicate account and had violated the terms. Casino did not prove their statement nor replied to mediator’s contact attempt. The player from Portugal had their winnings from sports betting voided. The player from Ukraine has been charged a withdrawal fee of 10% from the requested amount. Later, it became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular.

For over two months period, the casino kept on asking the player to provide the documents all over, again and again, they even had two Skype phone calls. Later on, the player was accused of breaking multiple rules in the casino. There is no further information available and this complaint was left without a resolution. The player had won €3,000 and after successful verification, was able to withdraw €2,000.

When it comes to odds format you can choose between UK (fractional), US (money line), Europe (decimal), as well as Hong Kong, Malay and Indonesian. You may also select your region and there are other available settings as well. 1xBet is a lot more customisable than most competitive websites and that makes it a lot more user-friendly. 1xBet is a bit different than most other online betting operators.

1xBet is an online and offline betting firm with 8 years of expertise. However, like with any bookmaker, there are some complaints. Besides sports betting, 1xBet offers betting on virtual sports.

This is the predictability rating given to the league or competition by OddAlerts after monitoring the recent performance of value bets. League can come in and out of a rating, so keep an eye on your favourites. Thetopbookies.com has no connection with the cricket teams, tournaments or organizations displayed on the website. The weather in Leeds during the match will be lightly cloudy and slightly breezy. The Women’s Hundred is back, and the much-awaited competition is all set for an exciting season ahead.

• ”Vema957” from India made a deposit of 50,000 INR which was debited from his bank account but not credited to his player’s account.
• The company also offers its users a wide selection of online casino games, including slots, roulette, blackjack, and other popular gambling games.
• As one of the most-used payment methods, Neteller is usually the …
• Extra bets include bets on full-time result, double chance, different types of totals (including individual), handicaps, compering results of halves, goals odd and even markets.

Here are the countries in Africa where you can bet on bet365 with Skrill and Neteller. SKRILL NETELLER INSTANT DEPOSITS TO https://bahis-siteleri.icu/ BET365 Skrill and Neteller are digital wallets that enable safe online purchases and funding of gambling accounts. AstroPay offers a cashback of 1% for players who deposit over 5,000 EUR/USD into their AstroPay accounts and use it for online gaming transactions. Frequent and also occasional players can significantly benefit from this offer! AstroPay cashback promotion not only provides users with an additi…

This calculator is what you need to work out your returns, supporting each ways bets, dead heats, rule 4 and more. The Curaçao eGaming License has given a gaming license to 1xBet, which was established in 2007 and is a Cyprus-based company. They had a big year in 2019, sponsoring Chelsea and Liverpool for a short time. Get introduced to 1xBet and Bet365, which are currently one of the most famous international betting sites. As mentioned above, 1xBet is a BIG betting site, which means it can sometimes feel a bit cluttered.

If you are tired of placing sports bets, you can always diversify your experience and try your luck in the 1xbet casino. When it comes to comparing the odds offered by 4rabet and 1xBet, it can be challenging due to the extensive range of betting options available on each platform. However, there are several ways in which users can compare odds to ensure they receive the best value for their money. Firstly, it is essential to examine the promotions and bonuses offered by different websites, which can enhance the bets placed on specific teams or players.

All you need is a Skrill or Neteller account and funds on your account. Deposits with Neteller to bet365 are no longer possible in the majority of countries. Neteller made a come back to the most popular sports betting and iGaming platform in 2020, and we hope to see it return on a global scale. Skrill Affiliate Program is available in Nigeria by Paynura, an iGaming affiliate network with an official partnership with Paysafe. If you are a Nigerian blogger on sports betting, poker, gaming, or gambling, you can promote Skrill on your website or channel. Please note, internal review requests should be made within 40 working days of the initial response.

Eventually, the player’s withdrawal was processed, but his account was closed without explanation. After attempting to withdraw his winnings, his account was blocked and he was asked to provide identification documents and a psychiatric certificate. Despite complying with the request, his documents were rejected, putting his nearly $2700 at risk.

The website layout and design are somewhat old-fashioned and will remind you of the olden days of the internet, but there are no problems in terms of functionality. If you click on the settings button, you will be able to make a lot of changes to the site’s outlook, based on your preferences. We’re a family-run support service offering supported living and live-in care. Our goal is to make you feel at home and provide the care you need, creating a happy and independent community.

Player’s account got closed after identity verification.

Bookies Bonuses is a comparison website for online bookmakers and betting offers. We rate and review the best betting sites across many countries, and provide up-to-date information on the best offers, promotions, and deals that bookies provide. All of the sportsbooks and casinos on Bookies Bonuses are safe and secure, and if you want to find out more, feel free to get in touch. The company has been serving the needs of users for a while, not to mention it has full certification for operation in Curacao. The site has been growing in popularity and has been reaching more countries https://bahisarena.icu/ over the years. The assortment of games, strong security, and useful bonuses make it one of the more trustworthy betting sites you’ll find today.

At one event, the company can offer up to 1 thousand outcomes. As for matches, you can bet not only on the outcome or score. This bookie accepts bets on statistics, fouls, corners, etc.

Set up your new Neteller account and enjoy the numerous benefits and features this e-wallet offers. From international money transfers and buying/selling cry… There are several good reasons why you should use Paysafecard for betting on sports. If you’re a bettor on Bet365 or considering starting your betting journey, you might wonder about using Paysafecard. If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision.

The player from Germany had initiated two withdrawals over two weeks ago totaling over 4,000 Euros and had been informed of ongoing delays. The payment should have been processed by 02.05, but despite the change in dates, no money had been received. Any requests for cancellation or alternatives had been met with refusal. The player had suspected the delay was a tactic by the online casino and had feared insolvency. We had attempted to investigate the matter and asked for additional information from the player. However, due to a lack of response from the player, we were unable to proceed with any further investigation or provide potential solutions.

The bonus code can be used during registration but does not change the offer amount in any way. Reading through the customer reviews for 1xBet online, I have found many examples of positive reviews for them. These are mainly based on their excellent offering with respect to odds, markets and sports – there are few bookies who can compete on this basis. Actually, their live offering is sometimes so huge that you can easily get lost inside. For such cases, 1xBet offers an excellent feature called Multi Live.

These include scans of things like a utility bill, any identification cards you hold, and things relating to a bank account. These are not required right away, but they might be necessary when you withdraw your winnings, or you aim to complete a second deposit later. The world-famous online sports bookmaker 1xBet allows you to experience an immense adrenaline rush and gives you a chance to win real cash. Compared to other bookies (even bet365), 1xBet has the widest variety of bets and consistently high coefficients. If you are into sports betting, Skrill has the ultimate in-app feature for you! Its developers just revolutionized the digital wallet by adding an in-app Sports Corner.

The player had disputed this claim, stating they had never made such a declaration and had requested the payout of their winnings amounting to 4152 Brazilian real. The casino had claimed the player had requested the account blockage citing gambling addiction, and the request had come directly from the player’s authorized account. The casino had also mentioned that the player’s balance at the time of account blockage did not amount to 4152 reals. The player had been asked to provide a medical document confirming or refuting the gambling addiction to unblock the account.

After investigating the issue, it became clear that the decision of the operator was exclusively related to sports betting. It had been 12 days without any resolution or clear reasoning for the freeze. After the player explained his situation, we determined that his issue related to sports betting, which was outside of our jurisdiction as we only handled issues related to online casinos.

These include withdrawals to your bank account or in the form of a prepaid card. The best part of the betting features here is that 1xBet makes it easy for people to confirm all their bets. You have the choice to use fraction-based or American odds if you prefer. Either way, you’ll have an easy time figuring out the odds for your events. Users can check around the sportsbook and find details on open bets by sport, country, or time. The latest and currently active sports bets will appear on the front part of the page.

The player from Benin had been unable to access his 1xbet account since October 2022. Despite having provided the requested documents for verification, the player remained unable to access his account and had received no response from the casino’s security team. The player had last communicated with the casino in May 2023 and had been unable to get a response since then. We had received the player’s verification documents but could not assist due to the complaint being over a year old, which made it a ‘cold case’. The player alleged that 1Xbet was repeatedly requesting, in this case, an apostilled document.

On the bookmaker’s site, you can also find Live-accumulator created by experts. By placing bets in the «live» mode, you can watch the broadcast of the selected event. Another Live is interesting by the presence of a special feature — 1xZone. This is an interactive system in which you can guess which event will happen next in a particular match.

By clicking on one of the matches, a list will appear, organized into tabs. Market blocks can be collapsed and expanded – all for the fastest and most convenient selection of outcomes. 1xBet bookmaker company officially announces its partnership with some of the most prestigious African football competitions.

The player had been advised to wait for the refund process to complete. However, due to lack of further response from the player, we had to reject the complaint. The player from Bolivia had been trying to verify his account for a week but it remained in the processing queue. The player reported that the verification process had been ongoing since February 16th and all the documents had been accepted. However, the casino had not provided any updates since then.

Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker. The bookmaker had set event limits, cancelled the withdrawal, and https://crickexx.net/ had requested various forms of verification such as photos and three months worth of receipts. Despite having provided these, the player received no response from support. We had attempted to investigate the issue by asking the player additional questions for clarification.

Register with 1xBet and use our code to claim up to 130% first deposit bonus 1xbet is one of the hottest bookies when it comes to bonuses and rewards. With Wikiwallet, you can get a 130% bonus for your first deposit to the website. Use our code and enjoy the sports betting experience par excellence…

The player from Nigeria had claimed that her account with 1xbet was locked. Despite having provided the necessary documentation and having had her account previously validated, it was blocked again when she attempted to withdraw her $19,000 balance. She expressed frustration over the repeated verification process, especially as she was due to start military service. The casino maintained that a new verification process was necessary due to suspicions outlined in their regulations. The player was asked to cooperate with the casino’s security department and provide the requested screenshots for verification. We extended the complaint’s timer twice to allow more time for the player to respond, but she failed to do so.

The casino acted in accordance with its Terms and Conditions. The player struggles to withdraw his money for unknown reason. The complaint was closed as the player do not intend to play in the casino anymore and wish to close the complaint. The player from Ukraine has been blocked and his winnings confiscated without further explanation. The player from Mexico is complaining about the two-factor authentification which is required when accessing the casino account.

The player had played aviator in the casino and some sports games, without accepting any bonuses. The casino had requested a PDF file from Perfect Money, which the player had stated was not provided by the service. The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity. The player provided the requested information, but it was discovered that the account belonged to a relative.

There are also payment systems like ecoPayz and Payeer available along with cryptocurrencies such as Bitcoin, Litecoin and Dogecoin. Away win HT value bets are a great way to find value in the first half of football matches. This page will show you the latest value bets for the away team to be winning at half time. Home win HT value bets are a great way to find value in the first half of football matches. This page will show you the latest value bets for the home team to be winning at half time. Bookmaker 1xbet stands out among the competitors with wide action lines.

The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request. The player from Peru is experiencing difficulties withdrawing his funds. The player’s bonus was not credited as the casino claims that they did not send him any promotional offer.

There is one more variant of the bet as “Yellow cards in the interval” where you are offered to bet whether will be or not to be given a card in a specific period of time. Apart from, it is possible to bet on moving off and sequence of receiving the first team card. 1xBet undoubtedly suits very well for amateurs of betting on cards.

Despite having provided the requested documents, 1xBet support had claimed the identification provided was fake. Even after notarizing the documents, they were still unable to access their funds and only received automated responses from support. We had asked the player to forward us any documents they had already sent to the casino for further investigation. However, the player decided to close the case as the matter had been moved to Curaçao. Consequently, we had to reject the complaint due to the player’s decision. The player from Argentina was unable to withdraw 20,000 Argentine pesos via Astropay.

“We are impressed by the competition level and the quality ofplay in almost all games. Beating the bookies is hard, so to stand a chance you need an edge over them. If you can find a bet that is priced at less than it’s worth, then you have a value bet. It’s important to get into your head that the odds are a reflection of the probability given to an outcome by the bookmaker.

You can learn more about this bookmaker by reading our full review of 1xBet. Betwinner was also established in 2007 and is based in Cyprus, operating with a license from the government of Curacao. After slower beginnings than 1xBet, it has quickly become one of the fastest-growing companies in the industry. 1xBet was launched in 2007 and currently has its base in Cyprus. 2019 proved to be a breakout year as 1xBet struck partnership deals with both Chelsea and Liverpool football clubs.

The complaint was rejected because the player did not respond to our messages and questions. The player struggles to verify his account for yet unknown reason. The player’s account got blocked and the balance was confiscated. Although the casino explained the situation, it was not able to provide us with the relevant evidence supporting its claims and decision. The regulator decided this case in favor of the casino, and we accept this final decision. The player from Cambodia is experiencing difficulties withdrawing his winnings due to ongoing verification.

Not only is the squad much stronger in terms of ability and experience, but they’ve also been in much better form and are clear favorites in our match prediction to win this semi-final. India’s bowling attack will prove to be too good for the back-in-form Bangladesh Women. They may have delivered match-winning performances but only against teams like Malaysia and Thailand. Thetopbookies.com is an informational web site and cannot be held accountable for any offers or any other content related mismatch.

The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account. We explained that providing inaccurate personal information during registration could lead to account suspension or additional verification requests. As a result, the player’s complaint was rejected due to violation of the casino’s terms and conditions.

The 1xBet site is fully compatible with iPhone and iPad devices that use iOS as well as Samsung and many other smartphones and tablets that operate on Android systems. 1xBet bookmaker company will activate its sponsorship on CAF’s official digital platforms as well as official stadiums of the competitions. It remains shows as unsettled bets category eventhough if we win.

However, they failed to provide proof and have not replied to this complaint. The casino claims that the personal data he entered in the casino profile does not match the data from the documents. The player from Uganda began losing consistently on a specific game at 1xbet.ug, leading to a loss of $11,000, and he suspects that the game might be rigged.

Discover the ultimate convenience of betting on sports without transaction fees using popular eWallets Skrill, Neteller, and Astropay. Skrill, Neteller, and Astropay are the top eWallets that make funding your bets easy and cost-effective! Virtually all what I said above in can be used either to bets market on corners or bets market on cards. There is the same division on the match on halves and the same a huge variety of bets.

1XBet has renewed its global partnership with FC Barcelona to continue to serve as the Spanish giant’s official betting partner for five more seasons. Use this service to order a certified copy of a document from a company’s filing history. Remember that you have the option to use the Euro, British pound, or American dollar when playing on the site. The place will convert your Kenyan currency to whichever one of these you wish to use when playing.

If you opt for the second option, they will answer within the next 24 hours. There’s also an open telephone line, if you need a more urgent response. Our specialists deliver the full spectrum of flood risk, water and drainage services for both private and public sector clients.

The casino maintained that they were waiting for a response from the Licensing Authority regarding the complaint. The player had expressed dissatisfaction with the casino’s response and threatened to make the issue public. The casino had advised the player to wait for the final status upon the decision of his appeal by the Licensing Authority. The player from Chile had successfully deposited money, played, and initially conducted successful withdrawals until errors began to appear. The player had engaged in slots, live casino games, and sports betting.

The total is one of the lowest you’ll find in today’s online casino world. 1xBet also makes it easy for people to place bets on many events at once. You can place an accumulator bet that entails two or more picks at once. You have the potential to win more money off of an accumulator bet. But the chances of winning become harder when you place more bets with higher totals involved.

1xBet live casino lobby is one of the strongest operator’s suits, featuring a vast selection of low, medium, and high-limit roulette, blackjack, poker, and baccarat variants. In addition to the studio streamed live sessions, 1xBet casino members will also be able to play at the land-based casino tables located inside Portomaso casino in Malta. The minimum deposit amount may vary, but with a wide range of methods it is as low as €1, which is rather handy. What’s even better, most deposits are processed instantly, and 1xBet doesn’t charge any fees. 1xBet offers a range of other bonuses and promotions, you can always check the selection of bonuses that are available at any given point by visiting the bonus page. ‘Lucky Day’ is a series of different promo offers, few of which are offered every day, whereas the other ones are offered only on specific days of the week.

However, upon the player’s request, the complaint was reopened. In the end, the player was able to go through a video call verification and received his winnings. The player’s account was closed by the casino due to suspicions of identity, but the main issue was resolved successfully. The player from Egypt had had issues with his withdrawal request of $7,558 from betting winnings. The player had been willing to cooperate fully with the casino’s verification process, although he had found the request for crypto wallet data nonsensical.

Additionally, customers may even place bets on different kinds of television games. 1xBet United Kingdom is fairly new in the local sports betting market but it remains a globally recognised brand. You can find 1xBet movies online along with the best odds on local and international sports events.

Player’s account was deleted without notice.

Some of the notable partnerships that the company has include serial champions FC Barcelona, Tottenham Hotspurs and Chelsea. Find out why you need to complete the 1xBet registration procedure the next time you visit the website. Latest innovation by Evolution Gaming, Lightning Roulette combines the excitement of playing live roulette with the winning potential of slots. Before every spin, between 2 and 5 numbers are awarded an improved multiplier between 50 and 500 times of your wager.

To claim the Sports Welcome Bonus, the members must submit a minimum €10 deposit, which will be instantly matched with 100% bonus cash. The rollover terms (x5 bonus amount in accumulator bets across 3 events and with 1.40 or higher odds) must be met within 30 days or the bonus will be revoked. The player made a deposit of about $100 (8000BDT) and claimed a bonus of up to 1500€ +150FS.

Based on their privacy policy, the Casino refused to provide reasonable justification and/or solid evidence which could help them and decide this case adequately. The player from Canada had his account in the casino blocked due to accusations of opening multiple accounts. The casino asked him to send several documents in a physical form to a specific address in Mexico. After the documents were received, likely a communication between the complainant and the casino took place, which we do not have more details about. Later, based on the user’s acceptance of the casino’s solution (a refund of deposited funds) and request to close the case, we concluded the complaint was successfully resolved.

The player from Benin had had his 1xbet account verified three times and had made several withdrawals. However, his recent deposit of usd was withheld due to a sudden account block. The player had confirmed he did not use multiple accounts for bonus abuse, and had asked the casino to close any other accounts. The player did not respond to further queries from the Complaints Team, which made it difficult to investigate the issue further. As a result, we had to reject the complaint due to the player’s lack of response.

Despite what many think, betting on ‘Unders’ can drive massive profits. It’s an untapped market and due to the popularity of the 2.5+ and 3.5+ markets on OddAlerts, we are delighted to launch the under 1.5 value bets. This section will give you a steady stream of football value bets for betting on under 1.5 goals.

There’s also the option to scan a QR code with a phone or tablet. This option is provided that you have a wallet on your device that can handle the code for transferring money. It is true that you could also access the casino through the web browser on your phone or tablet. But the 1xBet mobile app is more effective on these devices.

The player from Tunisia had made a 50TND deposit via E-payment, which was not credited into their account after 3 hours as stated by the casino. Customer support had been unresponsive to the player’s queries. However, the issue was resolved after the casino responded and credited the deposit amount to the player’s account. Consequently, we had marked the complaint as ‘resolved’ in our system. Make your first deposit and get a 100% bonus up to 122 EUR and 22 Bet Points. If the bonus is credited to the bonus account for sports betting, the wagering requirement will be 5x the bonus amount in accumulator bets.

All selections must win for the bet to generate a return, but the payoff can be worth it when all your choices come in. Also supports treble perms for up to 20 selections, e.g. trebles from 4, trebles from 5. Trixie bet returns calculator – Fancy a patent but without the singles?

Each accumulator bet must contain at least three selections. At least three selections in each accumulator must have odds of 1.40 or higher. You’ll notice all the odds on the site for different events, including traditional spread, moneyline, and over/under bets.

Later, the player informed us that they were allowed to make withdrawals but when we asked to confirm receiveng winnings, the player didn’t respond. Without confirmation from the player we were forced to reject the complaint. The player from France had reported an issue with the online casino platform, 1xbet, where his betting odds had been unexpectedly reduced.

There is also a live casino section that features live streaming games of roulette, baccarat, and many others. It helps to read the official 1xBet review from ProTipser’s experts to learn more about the betting site. You can also check out hundreds of reviews that have been posted here by real 1xBet uses.

He said he had requested a withdrawal, it was accepted and he received vouchers to his email. He wanted to use the vouchers but got an ‘invalid vouchers’ error. The casino replied that the player has never provided the documents they had requested from him. Then the casino said that they didn’t have their own payment system suggesting this was a payment provider issue. All this case is very unclear, both parties failed to provide evidence at various stages of the investigation. The player from Argentina has difficulty withdrawing his winnings of 80 USD.